About Blackthorne Consulting Group:
RCA-XPress is an automated way for clients to create a fishbone/ishikawa diagram. Fishbone diagrams are used throughout industries (automotive, healthcare, military, education) in root-cause-analysis. This diagram considered a fundamental tool for total quality management and continuous improvement. Given the complexity of the diagram's layout requirements, though highly taugted by leading consultants, it is rarely used correctly by practitioners. RCA-XPress is the first tool of its kind to fully meet the difficult layout requirements of the fishbone diagram. Furthermore each entry is saved in a database and customizable for appearance. Please see our web site www.rcaxpress.com for further information, downloads and pricing.

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