FREEWARE HelpDesk CentreDesk - Freeware multi-user help desk application, that is simple to use
CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use
Core elements are:
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration
Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to "On Hold"
Security ensures that only logs assigned to individual technicians can be viewed by them.
Provides a flexible workflow.
Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm:
That the issue has been logged, and the details
Quotations (approved or rejected)
Log completion
Your SLA Contract labour charges are automated for quotations and invoices, so you don't need to remember the different rates for each client and category.
A fully functional Parts inventory
To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the support and attention to detail, that prevents issues from falling between the cracks.

FREEWARE HelpDesk CentreDesk 5.401 is 100% clean
This download (cd_setup.zip) was tested thoroughly and was found 100% clean. Click "Report Spyware" link on the top if you found this software contains any form of malware, including but not limited to: spyware, viruses, trojans and backdoors.

 

1. HelpDesk CentreDesk Repair 5.401 - FREEWARE multi-user helpdesk applications, that are simple to use
2. Freeware HelpDesk CentreDesk Quotation 5.401 - FREEWARE multi-user Quotation application, that is simple to use
3. Help Desk for IIS 2.2 - Web-based help desk software solution for delivering customer support.
4. FAQ Organizer Deluxe 4.2 - FAQ management software for Windows.
5. LBE Desktop Helpdesk 4.0.188 - Easy to use helpdesk software - sensibly priced to suit all business sizes
6. Business Messenger 1.4.0 - Send notifications directly to the users' desktop (from RSS, SharePoint, etc.)!
7. LiveChat 2.8.3.0 - LiveChat is an easy-to-use live chat software for online sales and support.
8. Polar Help Desk 5.0 - Web based help desk that tracks incidents, integrates with e-mail and more.
9. DEKSI CRM for Linux 4.5 - Multi-platform and scalable, on demand, web Enabled CRM Software for Linux
10. Polar Help Desk Free 4.1 - Web based help desk that tracks incidents, integrates with e-mail and more.