Index >> Business >> Helpdesk & Remote PC >> Request Tracker
Report SpywareRequest Tracker 3.2
Click to enlarge screenshot
Software Description:
Request Tracker - Track requests made by customers and create a searchable database of problems.
Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
Request Tracker is easy to use -- one screen records all pertinent information about a single request. Extensive search capabilities allow you to use the program's database to identify similar problems or requests that were handled in the past, making the solutions instantly available. Complete on-line documentation is provided.
What's New: Help file changes for Windows Vista.
Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
Request Tracker is easy to use -- one screen records all pertinent information about a single request. Extensive search capabilities allow you to use the program's database to identify similar problems or requests that were handled in the past, making the solutions instantly available. Complete on-line documentation is provided.
What's New: Help file changes for Windows Vista.
100% Clean:
Request Tracker 3.2 is 100% cleanThis download (reqtrack.exe) was tested thoroughly and was found 100% clean. Click "Report Spyware" link on the top if you found this software contains any form of malware, including but not limited to: spyware, viruses, trojans and backdoors.
Related Software:
- Help Desk for IIS 2.2 - Web-based help desk software solution for delivering customer support.
- FAQ Organizer Deluxe 4.2 - FAQ management software for Windows.
- LBE Desktop Helpdesk 4.0.188 - Easy to use helpdesk software - sensibly priced to suit all business sizes
- Business Messenger 1.4.0 - Send notifications directly to the users' desktop (from RSS, SharePoint, etc.)!
- LiveChat 2.8.3.0 - LiveChat is an easy-to-use live chat software for online sales and support.
- Polar Help Desk 5.0 - Web based help desk that tracks incidents, integrates with e-mail and more.
- DEKSI CRM for Linux 4.5 - Multi-platform and scalable, on demand, web Enabled CRM Software for Linux
- Polar Help Desk Free 4.1 - Web based help desk that tracks incidents, integrates with e-mail and more.
- Jitbit HelpDesk Ticketing System 8.5 - Jitbit HelpDesk - web based help desk software (ASP.NET), ticketing system
- ThinRDP Server 2.2 - HTML5 Remote Desktop Access Client (RDP). VDI / RDS Access. Audio support.
top 10 most downloaded
recommended software
-
- A VIP Organizer
- VIP Organizer is a time and task management software which uses To Do List method to help you get through more work spending less time. It increases y...
-
- Salon Calendar
- Salon Calendar is a software tool designed specially for hair salons, beauty, manicure or aesthetic shops, tanning salons, fitness studios, wedding sa...
