Tag: context sensitive help

Related Tags: help desk(38), help authoring(13), HTML Help(24), help compiler(3), html help workshop(8), create html help file(5), html help authoring(3), help tool(3), help desk software(14), helpdesk software(10), live help(17), create web help(4), web based help desk(3),

"Help desk" Definition:
A help desk is an information and assistance resource that troubleshoots problems with computers or similar products. Corporations often provide help desk support to their customers via a toll-free number, website and/or e-mail. There are also in-house help desks geared toward providing the same kind of help for employees only. Some schools offer classes in which they perform similar tasks as a help desk. In the Information Technology Infrastructure Library, within companies adhering to ISO/IEC 20000 or seeking to implement IT Service Management best practice, a Help Desk may offer a wider range of user centric services and be part of a larger Service Desk.
(This definition is licensed under the GNU Free Documentation License. It uses material from the Wikipedia article "Help desk".)

Related Software:

Index Software Name / Developer / Description     Download Buy Now
1
HelpConsole 2010 4 from Extreme Ease Software Inc.
HelpConsole 2010 is the easiest way to create Help Systems and PDF manuals for your website or to distribute with your software products. Create a 'Help Center' within your existing website that your staff can easily update at anytime from anywhere. Publish online product manuals, product demos, FAQs, knowledgebase articles, PDF manuals, etc. The in-place...
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2
HelpConsole 6 from Browse Lab
HelpConsole 6 is the easiest way to create Help Systems and PDF manuals for your website or to distribute with your software products. Create a 'Help Center' within your existing website that your staff can easily update at anytime from anywhere. With mobile devices now an integral part of our lives, HelpConsole 6 meets the ever-changing demands of social...
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3
HelpConsole 2008 3 from Extreme Ease Software Inc.
HelpConsole 2008 is the easiest way to create Help Systems and PDF manuals for your website or to distribute with your software products. Create a 'Help Center' within your existing website that your staff can easily update at anytime from anywhere. Publish online product manuals, product demos, FAQs, knowledgebase articles, PDF manuals, etc. The In-place...
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4
Document! X 2008.0.0 from Innovasys
Developing accurate documentation, particularly for complex components or XSD schemas, has traditionally been a time consuming, costly and skills intensive task. Documentation during development can be seen as a moving target and at the end of a project developers are often immediately re-assigned to new development tasks, which can leave most projects po...
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